Privacy policy
Last updated: 22 August 2026 · Applies to mwanzotoursuganda.com
1. Who we are
Data controller: Mwanzo Tours (Anthony Kiweewa), Kampala, Uganda.
Email: info@mwanzotoursuganda.com
2. What data we collect
- Enquiry form: name, email, country, travel dates, group size, message
- Booking: passport details, dietary/medical requirements, emergency contact, payment references
- Communications: WhatsApp, email correspondence
- Website: essential cookies (consent preference stored locally in your browser)
We do not sell your data. We do not use third-party advertising trackers.
3. Why we use your data
- Respond to safari enquiries and prepare quotations
- Process bookings, permits, and lodge reservations
- Ensure your safety during travel (emergency contact, medical notes)
- Meet legal obligations (tourism licensing, tax records)
- Share impact stories with your consent (testimonials, photos)
Legal basis (GDPR): contract performance, legitimate interest (responding to enquiries), and consent (marketing/testimonials).
4. How long we keep data
Enquiry data: 24 months if no booking is made. Booking records: 7 years for accounting and permit compliance. You may request deletion earlier where no legal retention applies.
5. Who we share data with
- Lodges, Uganda Wildlife Authority (permits)
- FormSubmit.co (enquiry form delivery to our email)
- Payment processors (when you pay, details provided at booking stage)
Data may be processed in Uganda and the EU. We use providers with appropriate safeguards.
6. Your rights
If you are in the EU/EEA/UK, you have the right to access, rectify, erase, restrict, or port your data, and to object to processing. Contact info@mwanzotoursuganda.com. You may lodge a complaint with your local data protection authority.
7. Cookies & analytics
We store one essential item in your browser (local storage) to remember your cookie consent choice.
If you click Accept analytics, we load Google Analytics 4 (Google Ireland Ltd.) to understand how visitors use our site. GA4 may set cookies such as _ga. We enable IP anonymisation. You can withdraw consent by clearing site data in your browser or choosing “Essential only” on a fresh visit (clear local storage for this site).
We do not load analytics unless you accept. “Essential only” means no GA4 cookies.
Google’s privacy information: policies.google.com/privacy
8. Contact
Privacy enquiries: info@mwanzotoursuganda.com · WhatsApp +256 789 487 378
